Content Studio

Content Studio Moderation Workflow

What’s New

Content teams can now manage reviews and approvals directly within Content Studio. Authors can submit content to the appropriate reviewer, while reviewers can approve, publish, or return it for further changes. This provides a clear path from content creation to publication.

What’s Next

Milestone plans to connect approved content with more publishing destinations, including WordPress, social media, and enterprise content platforms such as Censhare. This will help teams take content from approval to distribution with fewer manual handoffs.

Why It Matters

Organizations with multiple contributors need clear ownership and control over what gets published. A structured approval process helps protect brand standards, reduces publishing risks, and enables teams to bring content to market faster.

Content Studio Commenting Workflow

What’s New

Authors and reviewers can now discuss feedback within the content itself. Teams can highlight the relevant text, tag colleagues, respond to comments, and close discussions after the required changes have been completed.

What’s Next

Planned publishing integrations will extend this connected workflow beyond review. Once content is finalized, teams will be able to move it more easily into websites, social channels, WordPress, and enterprise publishing platforms.

Why It Matters

When feedback is spread across emails, messages, and separate documents, important changes can be missed. Contextual commenting keeps everyone aligned, reduces unnecessary revisions, and shortens review cycles.

AI Agent

AI Agents for WhatsApp Business

What’s New

Milestone AI Agents are expanding beyond websites to social messaging channels, with WhatsApp as the first supported channel. Businesses can now provide customers with convenient, always-available assistance through WhatsApp while maintaining a consistent service experience across channels.
The initial experience supports text-based conversations, helping businesses extend customer assistance beyond their website.

What’s Next

Milestone plans to introduce richer conversational experiences that combine helpful responses with visual information and actions customers can complete during the conversation.

Why It Matters

Customers increasingly expect businesses to be available through the channels they already use. Extending AI Agents to WhatsApp helps businesses provide convenient, always-available assistance, reduce friction in the customer journey, and support more conversations without creating a separate service experience for every channel.

CMS

Site Studio V2: AI-Assisted Site Creation

What’s New

Planned for August 2026, Site Studio V2 will help teams create new websites using their existing website content and approved imagery as a starting point. Teams will be able to generate relevant starter content and match suitable images to the new site instead of beginning with an empty template.

What’s Next

Milestone plans to make site creation more accessible through guided, conversational workflows for creating site foundations, pages, and page elements. Planned scheduling capabilities will also help teams prepare content in advance and publish it at the right time.

Why It Matters

Website launches and redesigns often require teams to manually collect, rewrite, and reorganize large amounts of existing content. Site Studio V2 can reduce this initial effort, preserve valuable brand context, and shorten the path from planning to a review-ready website.

Page Studio Page List Experience

What’s New

The Page Studio page-management experience has been updated to make it easier for teams to find, organize, and manage website pages. Clearer controls and a more intuitive experience help users move between page-management and content-editing tasks with less effort.

What’s Next

Planned Page Studio developments will help teams create and update website experiences through guided workflows. Upcoming page-scheduling capabilities will also give teams greater control over when new or updated content becomes available.

Why It Matters

Managing a large website can become time-consuming when teams struggle to locate pages or understand the available actions. A clearer page-management experience reduces administrative effort, helps prevent mistakes, and allows marketers to complete website updates faster.