What's New Release Oct 18, 2024 Release Oct 7, 2024 Release Sep 19, 2024 Release Sep 9, 2024 Release Aug 23, 2024 Release Jul 29, 2024 Release July 12, 2024 Release Jun 27, 2024 Release Jun 14, 2024 Summary of User Interface Changes Release Apr 26, 2024 Release Apr 18, 2024 Release Apr 4 2024 Release Mar 21 2024 Release Mar 18 2024 Release Mar 11 2024 Release Feb 20 2024 Release Feb 14 2024 Release Feb 9 2024 Release Feb 2 2024 Release Jan 11 2024 Release Jan 2 2024 Release Nov 20 2023 Release Nov 2 2023 Release Oct 4, 2023 Release Sep 22, 2023 Release Sep 7, 2023 Release Aug 23, 2023 Release Aug 4, 2023 Release: July 26, 2023 Release: July 12, 2023 Release: June 28, 2023 Release: May 11, 2023 Release: Apr 27, 2023 Release: Apr 14, 2023 Release: Feb 2, 2023 Release: Jan 5, 2023 Release: Dec 22, 2022 Release: Dec 8, 2022 Release: Nov 2022 Release: Oct 13, 2022 Release: Sept 1, 2022 Release: Jul 2022 Release: June 2022 Release: May 9, 2022 Release: Apr 21, 2022 Release: Apr 19, 2022 Release: Mar 7, 2022 Release: Feb 19, 2022 Release: Jan 14, 2022 Release: Dec 7, 2021 Release: Nov 23, 2021 Release: Nov 9, 2021 Release: Oct 26, 2021 Release: Oct 4, 2021 Release: Sept 29, 2021 Release: Sept 2, 2021 Release: Aug 2, 2021 Release: Jul 26, 2021 Release: Jul 6, 2021 Release: Jun 21, 2021 Release: Jun 7, 2021 Release: May 31, 2021 Release: May 10, 2021 Release: Apr 26, 2021 Release: Apr 12, 2021 Release: Mar 30, 2021 Release: Mar 15, 2021 Release: Mar 1, 2021 Release: Feb 12, 2021 Release: Jan 29, 2021 Release: Jan 20, 2021 Release: Jan 1, 2021 Release: Dec 17, 2020 Release Nov 30, 2023 Getting Started Dashboard Setting Up Reset Password Dashboard Overview Dashboard Widgets Website & CMS CMS Onboarding CMS Onboarding Pre-Requisites Basic Functions Content Blocks Updating Images Managing Images Updating Metadata Editor Screen Dashboard Overview Left-hand Nav Search Bar Site migration Site Studio Milestone Digital Asset Manager Schema Manager Overview Setting Up Home Screen Performance Summary Tagging Overview Recrawling URLs Key Screens Schema Editor Basics Roles & Permissions Local Overview Performance Summary Locations Tab Profile Summary Local Insights Google Posts Insights Insights Onboarding Insights Onboarding Pre-Requisites Insights: Connect GSC Insights: Upload Keywords Common Questions I have configured my URLs on Milestone Insights, when will I start seeing data? What data sources need to be enabled for Milestone Insights? Data on Milestone Insights is incorrect, what do I do? Insights Overview Competitive Summary Crawling & Indexing Page Experience Schema & Clickability Content & Relevancy Local & Authority - Backlinks Analytics Analytics Onboarding Analytics Onboarding Pre-Requisites Analytics Overview Overall Performance Website Performance Paid Media Performance Organic Performance Local Performance GA4 & UA YoY Comparisons Why monthly sessions and users’ data in Milestone Analytics may not exactly match with GA4? FAQ Manager FAQ Manager Onboarding FAQ Pre-Requisite Checklist FAQ Manager: Google Business Profile Access Implement FAQ Script FAQ Manager Overview Creating FAQs Key Screens Publishing FAQs Customizing FAQs FAQ Bulk Actions Publish Log Overview Settings Settings Walkthrough Settings Sections Overview User Roles Identifying Business Profiles Filling Profile Information AI Content Studio What is Milestone AI Content Studio? AI Content Studio Use Cases Content Intelligence Pre-requisite Accessing AI Content Studio Setting Up Your AI Content Studio Account Content Intelligence Dashboard Articles Dashboard Generating FAQs using Gen AI AI Content Studio Best Practices Security Policies VAPT VAPT VAPT Oct 2023 IT Security Policies DR Drill test result Document 2023-24 Incident Response Plan v 3.4 Logging and Security Monitoring Policy Milestone BCP & DR Plan_2024 Milestone IT Security Policy 2024 Social-Lounge_Logging_V2 Milestone Security Guide - V1 Azure ISO and SOC Cetificates Azure + Online Services - Public & Government - SOC 2 Type II Microsoft Azure ISO 27018 Certificate (5.18.2023) Step-by-Step Tutorials Dashboard MPC Dashboard Basics Date Range Filter Viewing Profiles Dashboard Annotations CMS Managing Content Updating Images Using DAM Editing content Managing assets Editing Section Images Role-based moderation Image Quality and Safe Search Scores Creating Location Landing Pages Content Intake Editor SEO Functions Seo Panel Updating Metadata Managing redirects ADA check Website Features Editing FAQs Managing events Photo Gallery ECoupons LTOs Blogs Forms Site search Social Lounge Language Translation Revenue Recovery Mobile Features Push Notifications Industry Add-Ons Hospitality Automotive Personalization Creating Personalized Campaigns A/B Testing Page Studio Form Components Unpublish Pages Micro Site Manager Creating Pages Using Templates and Components Multi-Template Support for Page Studio Templates in Page Studio Component Definitions Schema Manager Basics Fixing Schema Loader Script View Crawled URLs Schema Editor Basics Workflow Step Indicators Adding Annotations Edit Existing Schema Generate, Validate & Publish Adding Schema Tags Remove URLs from Schema Manager Schema Script Not Loading Home Home Page Overview Deprecated/superseded schemas Data Refresh Cadence Schema Analysis Overview Tagging & Publishing Tagging Basics Global Schemas Basics Wikipedia integration Cloning properties Empty Field Error Cloning Schema Types Tagging Errors Simplified Tagging: FAQs Simplified tagging: Breadcrumbs Enumeration Values Auto-tagging Tagging Images Global schemas: How-to Search Bar & Filters Video Object Schema Auto-detect Videos Tag date & time Schema Drift Schema Grouping Schema Smart Grouping Tool Advanced Tagging Advanced Filter X-Path Bulk Publish Bulk Application Conditions Grouping/Ungrouping URLs Remove Group URL Add New Group Group Summary Publish Across Pages Action & Creative work schema Status & Filters Import Existing Schema Create Custom Rules for Schema Publishing Optional Properties Performance Summary Performance Summary Overview Potential Cost Savings Adding Annotations Overall Performance Widget Rich Result Visibility Schema Categories Export Performance Schema Reports Schedule Reports Schema Manager Filter AI Overview Data Navigator Schema Navigator Settings Settings Overview Discover/Upload URLs Append/Recrawl URLs Append URLs Recrawl URLs Download Crawled URLs Clear CDN Cache Crawl History View Crawled URLs Schema Drift Auto-update Schema for Drifts X-Path Missing Local Performance Summary Performance Summary Overview User Suggestions Locations Tab Locations Tab Profile Summary Profile Summary Overview Business Attributes Images & Videos Business hours Google Posts Business Descriptions Service Areas Temporary Closed Adding Services Auditing Attributes Lodging Amenities Bulk Upload Lodging Amenities Apple Keywords Add Sustainable Practices Add Menu Special Hours Connect Sources Apple Phone Numbers Apple Messages Bulk Apple Phone Numbers Bulk Apple Keywords Bulk Action Links Manage Social Media Links Publishers Tab Publishers tab Completeness Score Local Insights Google Insights Bing Insights Facebook Insights Keyword Insights on GBP Completeness Trend Completeness Trend Overview Menu Manager Menu Functions Multiple Profiles Post Summary Google Posts Overview Setting CTAs Retry Publishing Create Posts for Google and Facebook Local Troubleshooting How do I raise any concern/errors? How do I update the Latitude/Longitude for my Local Profile? How do I respond to reviews when a 'Token Expiry' message appears? Some sources are not visible. How do I ensure sources are configured for my Business Profiles? My Bing listings are not appearing in Milestone Local. What should I do? Latitude and Longitude not Updating Reviews: Token Expiry Message Data not Crawled for Profile OTA Rates not Fetching Correctly Bulk Upload Categories Local Configuration Permission Error Facebook Submissions Bing Listing Not Found Data Submission Error Pin Drop Error Stale Data Error Reviews Review Response Template Feature Respond to Reviews Adding Review Tags Download A Copy Of Your Reviews Using Review Filters Using AI-assisted Review Response Setting Up Auto Response Rules Insights Keyword Ranking and Management Upload Keywords Keyword Ranking Report Digital Presence Report Export Keyword Performance Data Managing Keywords Local Keyword Rank Tracking Competitive Summary Crawling & Indexing Page Experience Schema & Clickability Content & Relevancy Local & Authority Add/Change Competitor Connecting GSC Common Questions On Demand Crawl URLs with 'noindex' Tags AI Overview Data Analytics Overall Performance Dashboard Overview GA4 Toggle Funnel Overview Export PDF Reports View GA4 Detailed Report Report Summary Website Performance Website Performance Overview LTO Analytics OTA Module Analytics Blog Analytics AMP Analytics PWA Analytics FAQ Module Analytics Event Calendar Analytics Group Leads Value Analytics Holiday Banner Analytics Report Scheduling FAQs Analytics Common Questions Glossary GA4 Integration Automotive Form Leads OTA Widget Booking and Revenue Data Booking Engine Entrances Paid Media Performance Overview Google Ads Bing Ads Facebook Ads Organic Performance Organic Performance Local Performance Local Performance Overview Executive Summary Paid Media Exec Summary Add Exec Summary Digital Performance Report Digital Performance Report Glossary FAQs FAQ Manager FAQs Dashboard Dashboard Overview Creating & Publishing FAQs Publish Multiple FAQs Customizing FAQs Reordering FAQs How-to FAQs Glossary Fixing Script Errors View FAQs in Progress Published Log Published History Overview Bulk Upload/Download Bulk Upload FAQs Bulk Download Bulk Add & Delete FAQ Performance FAQ Performance Analytics FAQ Performance Annotations Chatbot Chatbot Dashboard FAQ Generator Generating FAQs using Gen AI Report Generated FAQs FAQ Generator Performance AI Content Studio AI Content Studio Common Questions How do we handle content recency issues? Hallucination: What is it and how do you prevent it? How is the generated content unique to me and my business? How does my brand voice get integrated into the generated content? How is Estimated Traffic (Opportunity) and Traffic Share Calculated? Is Google ok with AI generated content? How do we improve accuracy with fine-tuned models? Information authority and ownership – how do we ensure the information given to users is authoritative? What’s the difference between Google Vertex and ChatGPT (Open AI)? Which one is more accurate? The platform lets you pick your audience target but what if the customer has multiple target audiences? Can the platform pull in the customer's top keywords? AI Content Studio Troubleshooting Unable to Paste URL for Asset – Server-side CORS Issue Content Generator Use Cases & Prompt Guide Hospitality Content Use Cases & Prompt Guide Hospitality Management Group Use Cases AI Content Studio Overview Templates Topic Ideas Content Ideation Readability Analysis Multi-lingual Translation Topic Selection For AI Generation Viewing Core Topics & Sub Topics Creating an article with SEO best practices SEO Checklist Creating Content Categories AI Controls Restoring Deleted Articles Saving Drafts Category Management Generate FAQs for Content Brand Voice Selection Managing and Adding Brand Voice Target Audience Selection Managing and Adding Target Audiences Settings Business Settings Accessing Business Settings Business Information Tab Source Configuration Adding Groups Assigning Business Roles Business Tooling Business Settings Accessing Profiles Business Users Enabling White labeling Profile Settings Profile Information Overview Profile Information Profile Tooling Profile Source Configuration Profile Businesses Tab Permanently Close Bulk Actions Bulk Upload Operations Updating Lodging Amenities Paid Media Data Sources Support Why is my business information not auto-updating for my Google Business Profiles? Why Clicks and Impressions Increase when 'Page' or 'Query' Filters are Applied Privacy Policy Partner Documentation Milestone Local Local Onboarding Pre-Requisites Google Business Profile Access Facebook Partner Access Milestone Schema Schema Manager Onboarding Pre-Requisites Account Setup Schema Manager Loader Script Viewing Crawled URLs Milestone CMS Getting Started Introduction and Key Terminologies CMS – System Architecture Account Setup and User Roles Logging in and Generating Password Resetting Password New Project - Programming Process Understanding the Troubleshooting and Support Process MPC Dashboard Overview Viewing Profiles on MPC Accessing the CMS Managing Content Overview Home Getting Started Security Policies IT Security Policies Milestone Security Guide - V1 Related Articles Accessing the Digital Performance Report Fixing Schema Loader Script Schema Editor Basics