Reviews: Token Expiry Message

Learn how to resolve the Token Expiry message on Milestone Reviews

A ‘Token Expiry’ error occurs when a source connection has expired. Reconnect the source to resolve this. Follow these steps:

Please note: Only users with Agency level access can make these changes.

To learn how to configure a new data source click here.

Step 1: Click on Settings at the top right of the screen.

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Step 2: Click on ‘Profiles’ in the left navigation panel to see all business profiles.

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Step 3: Select the relevant business profile.

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Step 4: Click on ‘Source Configuration’ in the left navigation panel.

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Step 5: If you have the URL, you can add it here and click on ‘Connect’.

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