What are the key features of Milestone FAQ Manager?
Listed below are the key takeaways of Milestone’s FAQ Manager tool:
Multi-channel support
Milestone FAQ Manager offers multi-channel integration with Website (any CMS), Google My Business, Google Assistant, etc.
Multi-channel content curation
Your business can curate questions from local channels such as GMB Q&A, website, search listening tools, unanswered chatbot queries, and industry-specific questions library, giving your business the key questions, it needs to address.
Monitor, edit, and publish content
Using Milestone FAQ Manager, you can monitor questions from your customers across multiple locations and properties, respond and publish the answers to multiple locations and channels.
Scalability: Bulk upload to add or publish FAQs and URLs
Bulk upload and bulk publish curated content to multiple channels and multiple business locations. Need to upload multiple URLs to publish FAQs to, you can use the bulk upload functionality.
Fully leverage voice assistants
You can automate intent creation of your Q&As and publish verified content directly to voice assistants, giving your content a serious advantage of getting picked by voice devices
Entity optimized FAQs
With auto-tagging of structured data or schemas for the FAQs published to your website, you’re telling the search engine what exactly your content is about. This will improve the chances of your content being picked as a relevant result and displayed as rich results on SERPs
Customize FAQs across different channels
Even if you’re publishing multiple FAQs, you can customize each FAQ published to multiple channels, ensuring that the content suits the channels and platforms you’re publishing them to.
Impact reporting
When done consistently, FAQ Manager can help your content get picked for preferred voice answers, improve your local rankings, and can help your business build a consistent brand image. Using key insights, your business can track its voice search performance and rich result growth