To which sources does FAQ Manager publish data?

Milestone FAQ Manager lets you edit and publish FAQs across your multiple locations to:

  1. Google My Business (GMB) listings 

  2. Google Voice Assistant

These FAQs can either be sourced from your GMB listings or can be self-created. The FAQ Manager uses GMB API connection to fetch from and publish to GMB listings. Therefore, GMB accounts for each location must be connected with the FAQ Manager. 

You can use the Milestone FAQ Manager to publish:

  1. Question & Answer pairs, that you create, to Google My Business listing and Voice Assistants



  1. Responses to user-generated questions on your Google My Business listings (these questions can further be published to voice assistants and other GMB listing)



The user interface of the FAQ Manager offers 2 options to add questions:

  1. Add individual Q&As pairs or answers

  1. Bulk upload multiple Q&As



Once you have added the Q&As, you can publish them to multiple channels for multiple locations that you select:



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