How do I view and edit chatbot settings?
Update chatbot settings to suit your website
The Chatbot settings screen allows you to customize the messaging and quick links within your chatbot easily.
MPC Dashboard > FAQ/Voice > Performance > Chatbot
Step 1: Navigate to ‘Chatbot’ under ‘Performance’ in the left navigation panel of the FAQ/Voice section. Here you can view metrics related to questions received by the chatbot
Step 2: Click on the ‘Settings’ button to the top right of the screen
Step 3: In the settings section you will be able to update the Welcome Message, Quick Links, and the Form Submission Message
Step 4: You can also copy the chatbot URL for testing and implementation
